Shipping & Tracking Information
Domestic Shipping (Australia)
✔ Standard Shipping: 3-7 business days ($9.95 or FREE over $99)
✔ Express Shipping: 1-3 business days ($14.95)
✔ Signature Required: Mandatory for orders over $300
Order Processing
• Orders placed before 12 PM AEST ship same day
• No processing on weekends/public holidays
• Delays may occur during peak periods
International Shipping
• Available to select countries
• Delivery times: 7-14 business days
• Customs/duties may apply (customer’s responsibility)
Order Tracking
• Tracking number emailed after dispatch
• Real-time updates via carrier’s website
• Contact us if no tracking updates after 48 hours
Remote Areas
• Additional 1-3 days transit time
• Some locations may incur extra fees
Delivery Issues
For missing/damaged packages:
- Check tracking details first
- Contact local post office/courier
- Report to us within 7 days of expected delivery
Click & Collect
• Not currently available